At CableInternetBundle.online, we are committed to delivering reliable internet, cable TV, and home phone services. If you are not fully satisfied, this Refund Policy explains when you may be eligible for a refund.
You may qualify for a refund under the following circumstances:
Service Cancellation: If you cancel before the start of a billing cycle, you may receive a full refund for any prepaid charges.
Service Downtime: If your service is unavailable for more than 48 hours due to technical issues on our end, you may be eligible for a refund or credit for the affected period.
Billing Errors: If you are incorrectly billed (e.g., charged the wrong rate or duplicate charges), you are entitled to a refund of the overcharged amount.
The following charges are non-refundable:
Setup or installation fees, unless specifically stated in your service agreement.
Late payment fees or penalties.
Promotional or discounted rates tied to a fixed-term agreement.
Charges for services already provided up to the cancellation date.
To request a refund, please contact our customer support team:
Email: info@cableinternetbundle.online
When submitting a request, include:
Your account details (name, address, account number).
A description of the issue and reason for your request.
Proof of payment (receipt, billing statement, or transaction ID).
Refund requests are reviewed within 7–10 business days, and you will be notified of the outcome.
Approved refunds will generally be issued to the original payment method. If that is not possible, we may provide an alternative, such as a check or account credit.
Refunds are typically processed within 14 business days after approval. Additional time may be required by your bank or payment provider.
CableInternetBundle.online reserves the right to update or modify this Refund Policy at any time. Updates will be posted on our website and apply to future transactions. Please review the policy periodically for changes.
If you have any questions or need help with a refund request, contact us at:
Cable Internet Bundle
Email: info@cableinternetbundle.online
