This Privacy Policy explains how we handle your personal information when you subscribe to or use our Internet, Cable TV, and Home Phone Services. By using our services, you confirm that you accept the practices described in this policy.
We collect the data necessary to deliver, manage, and improve your services:
Account Details: Your name, contact information (address, email, phone), billing information, and other details required for registration and account management.
Service Activity: Information related to your service use, such as web browsing history, data consumption, call records (numbers called and duration), and identifiers for the devices you use.
Device Information: Details about your equipment (type, operating system, unique identifiers) used to access our services.
Support Records: Records of your interactions with our customer service team, including emails, phone call logs, or chat transcripts.
Your personal information is collected for the following essential purposes:
To Run Your Services: To successfully provide and manage your internet, TV, and phone services.
For Billing and Payments: To process transactions, manage your account, and handle invoicing.
To Offer Support: To efficiently respond to your questions, troubleshoot technical problems, and enhance our support quality.
To Improve Quality: To monitor service performance and analyze usage trends to enhance reliability and user experience.
To Meet Legal Requirements: To comply with all applicable local, federal, and international laws and regulations.
For Account Notifications: To send crucial updates about your account, including billing statements, service interruptions, or changes to service terms.
For Marketing (Optional): To send promotional materials about new products or features, only with your prior consent. You can opt out at any time.
We are committed to protecting your data and do not sell your personal information to any third parties. We may share data only in these specific instances:
With Partners: With trusted third-party service providers who help us deliver our services (e.g., payment processing, IT support, or data analysis).
Due to Law: When legally required, such as in response to a subpoena, court order, or official request from public authorities.
In Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred to the new owners or related parties.
You have the full right to stop receiving promotional communications from us. You can do this by:
Clicking the unsubscribe link found in every promotional email.
Emailing us at info@cableinternetbundle.online with the subject line “Marketing Opt-Out.”
Note: Opting out of promotions will not affect essential service-related communications (like bills or network notices).
We use technologies like cookies and web beacons to understand how you use our services:
Cookie Types: This includes Session cookies (which expire when you close your browser) and Persistent cookies (which remain until you delete them or they expire).
Third-Party Use: External parties may also use cookies for site analytics and relevant advertising.
Your Control: You can manage or disable cookies using your browser settings, though doing so may affect some service features.
We employ strong security protocols, including encryption, secure storage methods, and regular security audits, to protect your personal data. While we strive for maximum protection, please note that no digital method of data transmission or storage is 100% secure.
Based on your location, you may have specific rights regarding your data, including the right to:
View: Request access to the personal data we currently hold about you.
Update: Ask us to correct any data that is inaccurate or incomplete.
Delete: Request the removal of your data, subject to any legal retention requirements.
Opt-Out: Unsubscribe from marketing as detailed above.
To exercise these rights, please contact us at info@cableinternetbundle.online
We may update this policy periodically. Any changes will be posted on our website and will take effect immediately. We will notify you of any significant changes via email or a prominent website notice.
For any questions, concerns, or requests related to your privacy, please contact us at:
Cable Internet Bundle
Email: info@cableinternetbundle.online
